When new heating systems are installed now, is it more in the direction of renewable energy or do many people stick to oil/gas?
Sebastian Schippeinz: At the moment there’s a bit of a pause in the renewable sector. BAFA is sponsoring new buildings – no longer new houses . They say, “You have to bring in renewables anyway.” Last year it was different and so there was more demand. The big hype here with solar thermal systems for hot water and heating is actually gone. Either the gas rail has to be integrated or often a combined version with air-source heat pumps has to be installed. This is increasing because drilling for brine is becoming more and more expensive. When younger people, in their mid-30s, enquire with us, they plan for the long term and go the renewable energy route. The older customer base is more for the 1:1 exchange.
The contracting programme of the municipal utility is quite new in our region. Single-family home owners can have a new gas boiler installed and financed by the public utility company through contracting, as with a leasing contract, including maintenance and repair. A fixed monthly price that minimises the risk of financial “surprises”. We have already installed 4 systems and the enquiries are increasing.
What makes your work difficult?
Michael Fisch: The current price developments on the market. In the meantime, everything we buy is affected – from shower enclosures to copper pipes. You have to tell the end customers that prices are going up. Many see their old contracts. They have always paid the same price for ten years. And that actually makes it difficult at the moment, because then you really pay attention to every quarter of an hour with the end customer, so that it remains affordable.
Do you have any vacancies?
Michael Fisch: We are currently looking for a trained customer service technician for our oil and heating systems (June 2022).
Do you provide training?
Sebastian Schippeinz: Yes, we are allowed to train. The profession has become very extensive and is also very interesting for women. The profession of plant mechanic is no longer just about heating and sanitation, but also about air conditioning, ventilation and solar energy systems.
Is it possible to do a practical training with you? Do you offer holiday work?
Yes, internships and holiday work are possible with us.
The location of Forst (Lausitz) or Brandenburg: how important is that to you?
Sebastian Schippeinz/Michael Fisch: We are from Forst (Lausitz) or Brandenburg, have always remained loyal to the region and want to stay.